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All 3 shileds won't connect to WIFI, says poor connection

All 3 shileds won't connect to WIFI, says poor connection

NCSKATER76

UPDATE!!!!!! So, this WIFI system has a capacity setting for large loads (30+ devices on the system) but that inadvertently shut down the Shields availability to connect to the system. I looked it up after posting here and now I found the problem. Thanks to all for all for all the support, you all rock!!!!!!


NutcaseToo

I should have mentioned that I use static IP on all devices on my network that allow it. Tv, Shield, phones, computers and tablets are all static with their own IP. I also statically assign DNS servers instead of relying on the router DNS. The router as DNS SERVER has caused me issues in the past.   https://itwiki.nih.gov/wiki/pages/s1H6e76/VPN_Issues_with_Verizon_FiOS_Users.html You might consider adding some or all of the following DNS servers to your listing. I use the Level 3 servers plus one of the others.   Level 3 4.2.2.1 a.resolvers.level3.net 4.2.2.2 b.resolvers.level3.net 4.2.2.3 c.resolvers.level3.net   FreeDNS – open, free and public DNS: 37.235.1.174  resolver1.freedns.zone.powered.by.emerion.com 37.235.1.177  resolver2.freedns.zone.powered.by.emerion.com     Then I modified my DNS server references on my Verizon router.  After I did that, I no longer had any more outages while streaming Netflix. Google DNS Preferred: 8.8.8.8 Alternate: 8.8.4.4 OpenDNS Preferred: 208.67.222.222 Alternate: 208.67.220.220 Either one of these DNS Servers should help with any ISP's DNS trouble.  I use these DNS servers all the time at home now.  Check out the howtogeek links below on how to configure different devices with the new DNS servers. http://www.howtogeek.com/201312/how-to-use-opendns-on-your-router-pc-tablet-or-smartphone/ http://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/  


ndtaughthem

I had that problem. Fixed it by turning off 5g then reboot. Turn on 5g reboot again and then I could connect. It was sitting right beside the router! Literally


NCSKATER76

Ok, good to know! I have a Tenda Mesh System MW5, but Tenda doesn't allow you to do this I don't think( what happens when we buy cheap to save a buck) or at least in the setting it doesn't look like you can. I will tool around and see if I can find it. Thx for the info, most appreciated 🤘


ndtaughthem

I meant turn off the 5g function on the shield


NutcaseToo

I never have connected any streamer that I use in my HomeTheater setup via WiFi. Invest in Cat6 cables and pull physical connections for your streamers to your router ethernet ports. Wifi should not be used for streaming in my opinion. I say this as a 25+ year networking engineer.


cdheer

As a 32+ year networking engineer, I strongly disagree with your statement.


NutcaseToo

Ok.....we agree to disagree.


NCSKATER76

Guess I have a trip to Lowes this afternoon 😂


NutcaseToo

Good luck sir! You should compare prices found on Amazon and Monoprice for Cat6 ethernet cable.


MasterBenz74

Your 25 years in networking are wasted if you don't know that wifi is stable as a rock today. Only people who can't adapt to new technologies are behind.


NutcaseToo

Wifi is more stable than it has ever been but it more susceptible to interference from surrounding WiFi networks than a Cat6 cable will ever be. I work with commercial WiFi infrastructure. I know for a fact that when I want to be sure that WiFi not the device is the culprit, I plug it in. That removes that variable from the troubleshooting equation. More often than not, eliminating WiFi removes the problem. If you want a rock-solid, one plug, no hassle connection, then Cat 6 is the answer.


MasterBenz74

You do know why we got 5 ghz right? No interference and high speed. I use both cat 6 and WiFi in my home. I have never problems with WiFi on my shield - nor on my old ATV. If you don't know how WiFi works you will run into trouble at some time. In stead of saying "use cable" you could try to help the person. Not everywhere it's possible to cable your devices. My ipad and iPhone - jow the fuck should I cable them? If it doesn't work on a shield the chance are that it wouldn't work on other devices too. I have also 25 years experience in networking. ;)


NutcaseToo

Hey, I was talking about the Shield or other streaming device capable of connecting with Ethernet cable. Load a WiFi meter on your phone. See if there are other strong networks. You can start there but a cable is easier for the layman. However, I will use a cable where possible in every case.


MasterBenz74

Well - for a lot of people cable are not an option. If it is for you - then fine. But that is not an option for people who haven't cables into the walls. You must believe that the poster hasn't got the ability to use cable - he uses 3 shields wireless. All I was saying was - you really don't know if it's possible for him and you didn't answer his question. You didn't even try.


NutcaseToo

My response is that a potential solution should not be ignored just because I cannot possibly know if the customer setup could accommodate it under any circumstances. Ignoring a troubleshooting step because of a lack of information about the situation make no sense either. 😒 I will not withhold my own ideas because others say I should not bring them up. 😤


hairyanus47

So would a cat8 be better than 6 I only ask cuz I just swapped all my cat5 with cat 8


NutcaseToo

That would be an unnecessary update. We standardize on Cat 6 at my agency. Cat 8 is a waste of money today. Until everything is 5 Gbps or better, not worth it. https://www.cablesandkits.com/learning-center/what-are-cat8-ethernet-cables


hairyanus47

K thanks


Murky-Lawfulness4891

Is cat5 acceptable?


NutcaseToo

Cat5 will work but industry standard for now is Cat6.


ClintE1956

There are so many creative ways to run Ethernet. Even those flat cables would be better than wifi. Only devices that should be on the wireless are mobile, IoT that don't have Ethernet ports, and occasionally a notebook system. Maybe others without a port that I can't think of. Cheers!


solutionsmitty

Try a wired connection.


NCSKATER76

The rooms can't be wired where they currently sit. Not sure if it's a software issue, as I haven't had any issues with this until the last week. Not sure what the deal is. Haven't tried wifi on the wired one, but will try. If that too doesn't connect, I will def look into other device's. All other WIFI capable components are connecting just fine, only NVIDIA SHIELDS won't connect.


MasterBenz74

Have you tried to restart Wi-Fi or restart the shield? Or try to renew leases on your router. I bet it's at your router the fault is. Maybe your shield uses 5 ghz in stead of 2,4? Try to use broader channels on 5 ghz 100+ No need for cable hazzle. People who says that have never had Wi-Fi in their home.


NCSKATER76

I am thinking it's the router. The firmware says its up to date, but their online app (can't get it through ip address functionality) and I have done all the restarts, but I think I am going to have to upgrade my router or just hardwire the rooms instead of WIFI


MasterBenz74

You should access it by ip address in stead of app. Which channel are your 5 ghz running at? Higher channel give better coverage.


northyj0e

>Higher channel give better coverage. Absolutely not the case. You want a channel with as few other networks on as possible, whether that's higher low lower is completely irrelevant. Or just leave it on Auto and it'll do that itself if it's halfway decent and less than 5 years old.


MasterBenz74

You are a good example on how people thinks that 2,4 ghz and 5 ghz is the same - except for speed. The 5 ghz hasn't got the same problem with interference as 2,4 ghz. That's the main reason to use 5 ghz. Nothing i have said apply to 2,4 ghz - only 5 ghz. It uses 20,40,80 and 160 Hz (WiFi 6). You could have more noise on higher channels and therefore a slower connection - but you will have better coverage.


northyj0e

>You are a good example on how people thinks that 2,4 ghz and 5 ghz is the same - except for speed. I'm an example of a person who works with wifi in industrial applications on a daily basis, I know exactly how 2.4ghz and 5ghz networks work, and they do work exactly the same except for speed. >The 5 ghz hasn't got the same problem with interference as 2,4 ghz. That's the main reason to use 5 ghz. Nothing i have said apply to 2,4 ghz - only 5 ghz. The difference in interference between 2.4ghz and 5ghz is purely because 2.4ghz is more common and used by other things than wifi. If you have 15 5ghz APs in range, or 2 in range on the same channel, you will experience interference, a higher frequency doesn't allow radio waves to ignore the laws of physics. >It uses 20,40,80 and 160 Hz (WiFi 6). You could have more noise on higher channels and therefore a slower connection - but you will have better coverage. Those aren't channels, those are bandwidths. A higher bandwidth actually gives you worse coverage because if the client can't establish an 80hz link and the AP is trying to force it, it will not connect. The tradeoff of higher bandwidth is, surprise surprise, higher bandwidth, but at the expense of coverage (and probably latency depending on the client and AP specs). [Here's a decent explanation from the people who make the wifi surveying software we use](https://www.ekahau.com/blog/channel-planning-best-practices-for-better-wi-fi/)


NutcaseToo

Dude....you are my hero!


northyj0e

Happy to help!


MasterBenz74

No no no! 2,4 ghz have 11 channels while 5 ghz has 23. It's not because that 2,4 ghz is used more looool. Wtf.....are you not good at your job? I have never said anything about HZ being channel. You can't even read. The wider extension in HZ make less interference. 20/40 Hz is the same frequencys like microwave and portable phones uses - and therefore the interference. You don't get that interference in 5 ghz.


northyj0e

>No no no! 2,4 ghz have 11 channels while 5 ghz has 23. It's not because that 2,4 ghz is used more looool. Wtf.....are you not good at your job? You literally have no idea what you're talking about and you're mixing stuff up. 2.4ghz is the *band* which is also used by baby monitors, gets microwave interference etc. WiFi over 2.4ghz has *3* non-overlapping channels (1,6,11). 5ghz does have 23, well done. Please show me a single website backing up your interpretation of bandwidth, band and channel. Find a single website claiming that "a higher channel has better coverage", as you claimed.


MasterBenz74

Poor thing. So stupid. 😂🤦‍♂️ I do know about the non overlapping channels but it's still 11 channel - moron. Is Netgear website alright for you? No?? 🤦‍♂️ The 5 GHz band tends to have less overcrowding than the 2.4GHz band because fewer devices use it and because it has 23 channels for devices to use, while the 2.4GHz band has only 11 channels. https://kb.netgear.com/29396/What-is-the-difference-between-2-4-GHz-and-5-GHz-wireless-frequencies


northyj0e

Why don't you try talking less about me and more about what I'm saying. You seem to have forgotten what you were originally arguing about, which is that *higher channels means less interference*, it doesn't say that in that link.


kkayadi

This.... ☝ I run my shield over 5G wifi and find having the 5G channel set higher in router resolves my connection issues... I use channel 56 if it helps