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Another Plex Media Server Problem!

Another Plex Media Server Problem!

DannieBGoode

When this happens I reset the Shield TV. It happens once a month, the plex server becomes unresponsive and it looks like that.


ShanghaiCowboy

I tried restarting the Shield TV multiple times, no luck :(


DannieBGoode

Uninstall Plex Server completely and install it again from the Play Store


ShanghaiCowboy

Will I not have to setup the server again from scratch?


Yournumberonemommy

This happened to me the other day after a Plex Media server update and I could get anything to work. Had to uninstall and reinstall the Plex server.


ShanghaiCowboy

And the Plex media server *also* stops working if you don't install the latest update in the Play store? Damn...


Yournumberonemommy

I tried everything. Rebooted numerous times, cleared out cache both the app and the server numerous times. And I waited a day to see if it fixed itself. Nothing worked except uninstalling and reinstalling. Sucks.


ShanghaiCowboy

I think it might be either 1. A Plex Media Server update in the play store messed something up (had worked perfectly before for 2years) or 2. The Shield still has files/folders from the last server that stopped working and the shield/plex doesn't know what to read and is bugging out due to this (because apparently factory resetting and wiping the shieldtv will fix it) I'm going to look into Kodi for local play and Emby if I want to stream remotely on the go... Frustrating having to do it all over again on Plex, only for it to fail later on again..


Yournumberonemommy

Just out of curiosity, did you migrate your server from the internal drive to the external? I suspected the migration process screwed something up for me.


ShanghaiCowboy

Bingo! That's exactly what I did! Wish I had just left everything as it was haha. Question about Kodi if you don't mind: When I point Kodi to my external HD for Movies or TV Shows library, will the metadata save onto said external HD or onto the Shield TV that Kodi is installed onto? Cheers! Edit: forgot to mention, the reason I meddled in the first place was because my Shield TV 16gb was running out of space so I couldn't do any app updates, thus migrating only to fall short with Plex... That's why I'm curious if the metadata on Kodi will save onto the Shield or External HD.


DannieBGoode

unfortunately yes, but it looks like something got corrupted so a clean start would most probably solve it


SamURLJackson

This is why I gave up on running pms from my shield and just installed it on a separate linux box. I never have these problems anymore


Dlinefivenine

This is why I don't update my PMS. Until something doesn't work


jethroguardian

You can fix the database instead.


Megabyte7637

*So many* people have problems with Plex on this subreddit.


CaptainDouchington

Bro, I am chasing an issue where Plex won't let me direct play 1080p remuxes over my local cat 5e network. It literally just started at the beginning of this year. Plex or Nvidia broke something.


MrStruggleSnuggle

It’s a terrible plex server. I returned mine because it just kept stopping the server. It’s the only android box that acts as a plex server afaik and it’s pretty obvious why.


CaptainDouchington

Do you have a pi hole by chance or some other form of DNS filtering?


Megabyte7637

~~I do actually. But it's not because of that, my OS just isn't upgraded to have built-in advertisments.~~ ~~- As far as I've seen Android 10 GoogleTV is the more ad focused version, my Shields running 9.~~ - Sorry, thought this was another thread, *I do* but that has nothing to do with my server setup.


CaptainDouchington

I ask because this ended up being being my problem. Since pi hole acts as DNS server, it was causing problems between the plex, omv, and shield.


bostoneric

i dont understand the need for plex with local storage. seems like a waste or resources. why run a server on a local harddrive? what does it provide? on a NAS totally different thing


ApexAftermath

High bitrate 4K UHD remux files. If your shield is not wired to the router, you could have issues streaming those type of files if your wi-fi isn't absolutely flawless. Better to have a local drive wired to the Shield if that is your situation.


Yournumberonemommy

Kodi for local play and plex for remote. Best of both worlds. Never need to stream anything with Kodi.


ShanghaiCowboy

I'm going to install Kodi so that I can atleast enjoy locally for the time being!


ApexAftermath

Or Plex for everything and no need to use two apps. Also Kodi is ugly as sin regardless how you skin it or even use that Plex theme thing.


ApexAftermath

What do you mean never stream anything? Anytime you play a file, even if it's direct playing, you're still technically streaming.


Yournumberonemommy

With plex, local play still needs to stream the content from the server to the player, even on the same device, which can result in buffering, and in some cases, minor compression. Using Kodi for local play doesn't require any of this. It's like you're playing a file on your computer. There's literally no load time and my remux files look even better in Kodi.


ApexAftermath

If you are playing a file DIRECT PLAY on Plex then it is doing the same thing as Kodi. Playing it native just like playing a file on your computer as you put it. You have to direct play 4k files with Plex otherwise you're going to cause a transcode and make your cpu cry. Once again direct play via Plex is exactly the same as what you're saying Kodi is doing. If your remux files look better over Kodi that only says to me that you were not actually achieving direct play over Plex.


Yournumberonemommy

I have confirmed my 4K files are direct playing but I'm still getting buffering, minor compression, and if anyone's remote streaming at the same time it can kind of slow things down. This is with being hardwired 400mb/s. Whether or not they are doing the same thing doesn't change the fact that my results are what they are. Just sharing as it may be helpful to others. Why use 120 MB/s of my bandwidth if I don't need to? Kodi has allowed me to circumvent all of this without slowing down the Plex remote plays usually going on at exactly the same time.


ApexAftermath

Whether wired or wireless you are still using 120mb/s of bandwidth. Using Kodi doesn't change this. You got something else going on with your Plex implementation.


Yournumberonemommy

Why would Kodi use any bandwidth at all for local play? No internet (or intra) should be needed once the metadata has been scraped. What possible Plex settings could I have wrong? Everything is direct playing no problem on my Shield; it just doesn't offer the same performance as Kodi for my large remux files. [Here, you can see direct playing. No transcoding.](https://i.imgur.com/vnVNFTX.png)


bostoneric

"High bitrate 4K UHD" transfers at what mb/s?


ApexAftermath

I've seen them max out at 120mbps. If your wifi isn't flawless you're going to see buffering when the video hits those high bitrates.


bostoneric

yes and no. any modern triband wifi device can stream 120mb/s just fine. i have orbi mesh ac3000 (RBK53) and have no issues streaming 4k to a shield thats using the satelite orbi for connection. goes like this. NAS->switch->orbi main->wifimesh->orbi satelight->4k shield.


ApexAftermath

Yeah...... You just described the kind of "flawless" wifi setup I was referring to. Most people don't have this.


yogi420

Lmao most people have the isp "router modem thing that does the wifi". Rarely any problems with that /s


ApexAftermath

Lol the worst are those tall black box modem router combos. My parents went through like 4 of them just shitting the bed for no reason. Such garbage.


yogi420

Yep. I do residential custom av and networking for my company and we have to deal with them all the time. Usually we can just bridge them and install our own gear. We do have one isp that provides cable through the modem so bridging is not an option. The unit they use also is end of life so has no more firmware upgrades coming. There is a bug that won't let you turn off the wifi broadcast and doesn't let you DMZ. Absolute garbage


bostoneric

but also doesnt explain the need for plex server on local storage.


wtf-m8

because you can't run plex client without a Plex server to connect to.


ApexAftermath

Well the shield cannot play 4K files from a connected drive on Plex without Plex server running on the shield. The Plex app won't do dick without a Plex server behind it. I mean unless all you want to do is watch the shitty ad infested movies Plex has.


bostoneric

kodi with plexkodiconnect plays 4k files just fine OVER wifi. but again i dont see the need for anything plex when you have the media on local storage. kodi can handle that just fine.


ShanghaiCowboy

If I'm away from home I can access my Plex server from anywhere and enjoy on-the-go. Plex server on the Shield and the Shield is connected to my router that is always turned on.


bostoneric

got it! makes sense to me! i'd also look into a 2 bay nas. they are pretty reasonably priced.


ApexAftermath

Plex makes your library look a million times nicer and I think the Plex Kodi connect thing looks ugly. It's using the old UI for Plex and you lose function you get with the full Plex app. Kodi is fine for people who don't care about presentation or curating a server for friends and family.


bostoneric

plexkodiconnect is just a plugin for kodi. it has no "look" lol you customize kodi however you want it to look. PKC just updates your library from plex server. not being able to customize the plex gui is terrible.


ApexAftermath

I've never seen a Kodi skin that didn't look like trash. We may be talking about two different things but when I did try Kodi there was a Plex thing that basically let me view my Plex server through Kodi. It was designed to look like Plex but it looked like the old user interface of Plex not the new one. Absolutely ugly as sin.


bostoneric

yeah the PKC plugin is just the back end. doesnt change kodi gui. I've tried so many various kodi skins and i always go back to Estuary. some look so fancy but are so bloated and impossible to configure easily.


Megabyte7637

The ability to stream your content without direct connection. That's like saying why use wifi if your routers in your house.


bostoneric

what?


explodes

> with local storage He said "with local storage"


wtf-m8

> i dont understand the need for plex with local storage. seems like a waste or resources. why run a server on a local harddrive? what does it provide? well in that situation the Shield becomes the NAS, so other devices could stream from it. Not everyone needs or can afford another dedicated machine just to host files on a network. Now, if they're not streaming to elsewhere I'd just run Kodi...


bostoneric

i agree. i'm not sure why the need for plex with local storage/media. kodi is all you need. but also the potential to use this local plex server on the local media to stream out to other devices beyond this. ok i get it.


Yournumberonemommy

Because they're using the same device as a server so they can remote stream as well. I agree kodi is best for local play but Plex is necessary for remote.


ShanghaiCowboy

This. I use Plex for the remote conveniences


ShanghaiCowboy

Hey I'm going absolutely crazy trying to fix this. My Plex media server has been working perfectly on my Shield TV for 2 years. I have an external hard drive plugged into it and all has been great. Today I went into the Plex client settings on the shield and manually stopped the server so that I could unplug the hard drive. A few hours later, I plugged the hard drive in but the server settings aren't showing up! I cleared cache on the media server and normal Plex app, I also logged out and logged back in many times... I really, *really* do not want to do a factory reset on the Shield TV because its taken me 2 years to set it up with emulators etc. Could somebody please help? Edit: Without having to delete and start again from beginning please ♡


ApexAftermath

I would suggest that you don't need to stop Plex server to unplug a hard drive. I never had an issue with it. I used to have a wired USB 3 drive plugged into my Shield to have local 4K remux content, but once I rewired my network so my Shield could be wired to the router I saw no need to have a Plex server running on the shield anymore and moved all my 4K to my main Plex server again. But yeah honestly just unplug the HD unless something is streaming from the HD. Maybe just kill the stream first and then unplug. It will be fine.


WolfLikeMe80

This happened to me when I switch USB storages without transferring the metadata (it all stored on my USB drive for some reason). I was puzzled for months until I tried slotting in the old USB drive, back to normal.


ShanghaiCowboy

I think all my metadata is storing on my external hard drive, that's never been a problem though, should just pick up where it left off?


hairyanus47

This happened to me a month ago when I turned my server off. Go to play store and search plex click on plex and scroll down to where it says similar apps click on plex media server and uninstall updates. I hope this works for you too


ShanghaiCowboy

Uninstalling the Plex media server update *fixes* it? Normally the server is down if it's not up to date?


hairyanus47

Yes I forgot I uninstalled and re installed updates


Yournumberonemommy

I don't see any place for uninstall updates. Only uninstall.


hairyanus47

I'll look when I get home maybe I uninstalled and reinstalled the server


gridener

I usually reboot the shield to fix that problem. Also check for updates to the Plex media server app


ShanghaiCowboy

I tried both suggestions with no luck :(


KalakatuRepublic

This has started happening to me recently, every few days. Before, just a restart was enough, the server does not appear. So I have to do the following: - restart shield - settings > apps > see all apps > show system apps > plex media server > Open - When it opens to “you can manage Plex Media Server using the Plex for Android application, click Open App - Plex opens and you should hopefully see the server.


askariya

This exact problem happened to me for the 2nd time literally yesterday, and since I couldn't remember how I fixed it, I spent a couple hours rebooting over and over only to give up and then find that after waiting 5 to 10 mins, the server booted up on its own. That was why I didn't remember what I did. Cause I did nothing and it just worked. I think what's happening is the server process needs time to get up and running again but Plex doesn't communicate that to the user. I'm guessing that probably isn't the fix or you would have found it already. Try disconnecting power from the shield for a few mins and booting up and waiting 10 mins. Also update the Plex Server app in the Google play store (not the client, the server app!)


Dlinefivenine

What's the problem? Image isn't clicking


Rumplesforeskin

Only problem I have ever had with the shield and plex is that 1 time plex would just not play any media just a black screen, did a restart fixed... I am using a 4TB red WD drive on a case that has a fan. Sorry I can't help but just sharing my experience.


chumpyluv

Good luck


gokufire

Can't get it how people still torture their self using Plex with Shield. Plex all updates breaks something. I moved to Emby two years ago and didn't look back. Does Plex offers cast information for Android now or still sucking on that?


ShanghaiCowboy

I'm going to look into Emby, If the Plex server on the Shield bugs out one more time then I'll make the switch


totodee

I have had much better luck with my Plex server on my router. I disabled the Plex server on my Shield and now I just use the client.


ShanghaiCowboy

Is it easy setting up a server on your router? Are all routers compatible? I would like to do it


totodee

You can do it with some routers such as my Nighthawk out of the box. With others you might have to flash them with open sourced firmware. But this feature may not be possible with all routers. You should could do a search with your router's model number to get more information.


tibtibbbbb

I have a LOT less problems since I switched to Emby a year ago


ShanghaiCowboy

I was thinking switching to kodi, how's Emby compared?


tjmack67

Kodi is fine for playback on a single device that's connected to your files on storage, but doesn't work for streaming Emby is ok - does the job - but its GUI and the way it handles meta data isn't as smooth as PLEX. I found Emby to be noiceably slower at loading stuff and generally more clunky. At first, I tried PMS on my QNAP H251+ but that doesn't have the power except for the most basic of <1080p mp4s. I then tried it on my Shield and PMS would work fine for a few times and then crash similarly to the OP. It became a pain rebooting and reinstalling so often. I then gave in and just installed PMS on my main Windows PC (which is on pretty much on whenever I am awake anyway). Never crashes. My vids are still on my NAS but both machines are wired to the router, so streaming to other devices is not a problem. Plus it allows me to use my PCs GPU for hardware encoding if need be. I've the required pass.


chumpyluv

Simple fix Go to settings Apps See all Apps Show system Apps Plex server Clear data and cache Then go open plex client And it will.ask u of you want to run a server If that does not do job uninstall server then get plex server not client from playstore and reinstall Then open client and it will ask if you want to run a server


ShanghaiCowboy

Thanks for the reply, but will that not delete my server and I would have to re setup the entire server from scratch?? Edit: I think clearing *data* and cache, pretty much wipes the server on the shield? Think I did that before and ended up having to setup from the beginning, metadata etc. (I could be wrong...)


jethroguardian

Yea if you clear data it'll force you to resetup a server from scratch. Google how to uncorrupt a Plex database. You can take your external USB/harddisk and plug it into windows/Mac/Linux and there's a step by step on how to fix the database. Not guaranteed to work, but worth a try.


chumpyluv

It works


chumpyluv

Yes you will have to start again but it works


ShanghaiCowboy

Thanks but this is the problem, I really would not like to create a new server because of the countless hours spent organising everything on this server, I'd like this one to turn back on.. must be a way


the_doughboy

I had about 30 minutes of panic the other day with similar issues. Looks like it may have been cause by a movie file I added.


ShanghaiCowboy

Did you manage to fix it?


the_doughboy

I deleted the last 6 movies/shows I added and the issue went away. I think it was Biomes.


frederic_31

Never have ANY issues on Linux. :)