T O P

So much “user error” regarding the vap caps.

So much “user error” regarding the vap caps.

simpinforsirvelos

Yes, basic how to use instructions should be included with the product, as they are with almost anything these days. The fact this happens so much shows how poor of a job dynavap does of explaining their products to new users. I did research when I first got into it and still was a bit confused with some things, especially the nitty gritty technical differences between models. I figured it out after a handful of hits and I got the hang of it. I feel they could do well without the marketing jargon to explaining to you how CNC’ing something slightly differently is some revolutionary airflow or cooling feature. It just comes across as them trying to sell you more stuff that isn’t necessarily better as many people here seem to like a lot of the 18,19 models from my research. I love my two dynavaps but this sub does gargle dynavap’s nuts pretty hard. Don’t get wrong, there are a lot of idiots out there who can’t tell their hand from their ass so I understand the frustration. My point is that dynavap needs to revamp their marketing and website to better explain everything. Also cut down on the marketing fluff.


BodhidharmaBLN

I have ordered Dynavaps from a multitude of different stores, also store-bought a few of them, they were always handed out with an instruction brieflet. Sometimes the one Dynavap themselves make, sometimes done by the store itself using artwork from the official instructions, sometimes in addition to the ones provided by Dynavap. First-hand market, at least outside of the US, they have their sales partners on their toes in that regard.


BraverLXII

I haven't even received my Dynavap order yet and I'm pretty confident that I'll be able to use it immediately because they provided such clear instructions on their website. I think literally every single product on their website has a "how to use" menu that shows the same set of instructions lol.


Too_Lofs_Atan

Some people are lazy and can't be bothered spending 2 minutes finding information themselves. Some people seem to be starved of attention and want someone to interact with them. Some people will just never read the instructions for anything they buy. Some people have never heard of youtube or something I guess? I find all these types of people really annoying.


wilma5791

What gets me is when people slate the product for not working when it’s down to user error.


Too_Lofs_Atan

'I just got my dynavap 10 minutes ago, read nothing about it, watched no videos about it, tried it twice with a bic lighter and got no vapor. THIS THING IS SHIT.'


UnescortedStoner

I really hate that bics and soft flames get shit on so bad. They can deliver some monster hits. If you aren't coating your cap in soot


JonMcSno

Ya that's a big one, then they go this product sucks...when they just need to adjust their technique. Then they throw it aside or knee jerk sell it.. just come back to it to try again later when the dumbass syndrome subsides; and then they go O this shit really is good why didn't I try harder. Worst is when one goes on the forum and every single post related to said product to declare how it wasn't for them.


SpeechStraight

I’m some people number 3 I generally figure shit out by myself tho


BravaCentauriGFL

I've had my 2020M for a little over a month. I watched several instructional videos on YouTube while I was waiting for it to arrive. From someone that loves to read the instructions and adores a good manual, the sheet included in the box is trash. But using the info I gleaned from YouTube, I had zero issues using my M from the very first try (and was instantly wowed by how awesome it is). I seriously don't understand what's up with these folks who can't work their device, assuming they're using the proper tools. The videos are very short and very clear.


spoopycheezy

some people cant be bothered to google and research. the collective answers are already out there. have had zero issues with my vap and consistently get predictable results. i think people are not used to practicing a technique with vaporizers bc its usually just pushing a button. dynavaps are not for the lazy imo.


nicocrevier

What about a pinned post with simple guided instruction for first time user and link to multiple videos?


wilma5791

I think they (video) are called “the snap” on YouTube. They have loads of them.


SubGothius

Or a sidebar section. Here's a good collection I keep copy-pasting in various threads here where appropriate: * [Quick start guide](https://www.youtube.com/watch?v=JW7uakUIqrI) * [The airport is not a carb](https://www.youtube.com/watch?v=TNDEMoWtVUI) * [Triple-torch heating tips](https://youtu.be/ZSvIzwSa65M?t=68) * [Dual-torch heating tips](https://www.youtube.com/watch?v=m4myrQmO2lY) * [Advanced (single-torch) heating tips](https://www.youtube.com/watch?v=unrxW-Ad8c4) * [Bic/soft-flame lighter heating tips](https://www.youtube.com/watch?v=BhJjNDjBJdE) * [Alcohol lamp heating tips](https://www.youtube.com/watch?v=fRMtot0WPDs)


Turbulent-Grab-8352

I couldn't out what was wrong at first, but ultimately realized just a lot of especially stupid people on this sub. Because it really ain't even difficult.


Toivarita

Agreed. Customers should look at the manufacture websites or their social media outlets. No one likes to do research or use a search bar it seems. They would like the answer to be brought to them.


wilma5791

Do you think the instructions should be improve? I usually see newbies getting so frustrated that they ditch the product. But I guess these customers don’t read the instructions or do any research about product before hand.


Toivarita

IMO. How much more can they improve? On the cards they give, when read completely, they give adequate instructions on how to use and care for your product. They also say to check DynaVap’s YouTube channel and website for further instruction and information. They cannot give a more direct visual l instruction on a 2D card. If you want a better visual representation, seek a video or in-person guidance. The customer can choose whatever their next step will be, whether it’s to find their own way and slowly refine, research manufacture info, ask reddit, or ditch the product. The product has a user/manual interface. There will be variation and error in use because of that. IMO


wilma5791

With you all the way on that.


mr_jurgen

I'm just gonna say it. Let's pretend for a second the little bit of rocket engineering (/s)that is the DV, came with NO instructions what so ever.... Um... we have the fucking internet! We have YouTube for god's sake. Everything, and I mean absolutely everything new I've learned how to do, in the last 10 years, has been 80-90% learned from YouTube. It's literally the easiest it has ever been to access information and if that's not enough, we can access 100's of video's (because everyone wants their 5 minutes of fame) that actually show us how to do it. If you can't find out how to do something in this day and age, I'm sorry, you're either useless, or just plain fucking lazy.


wilma5791

I love this answer, wish o could upvote you twice.


thedreadcandiru

I got you ✊🏻


mr_jurgen

🍻


Catfish6691

I watched utube video read everything I could find b4 I got mine 21m everything said to keep the airport cover that B.S. After about 2 weeks I finally saw a video of a guy rocking it letting air in I finally got it now I love it even got me a Omni XL I think all of them should had a adjustable air port.


GrouseDog

Agree, but then this is a Dynavap subreddit... However maybe from a different perspective, a lot of the repeat items found here really helped me out. Maybe there should be an r/DynavapFaq That may eliminate a lot of the repeat questions and they will still be available for the newcomers. My $.02


wilma5791

Good idea.


GrouseDog

Thank you


UnescortedStoner

Better chances of it going somewhere than getting the mods to make a stickied post for them.


Kitten7981

Lots of reasons… Reddit has the worst search function! Every day new people join the sub and new people get new vap caps and just because it’s not your first rodeo doesn’t make them a pro… New people (like me), who can’t search Reddit well, ask questions… and we ask a lot…


xendeavortv

Google the question. put the word reddit after it, problem solved


Kitten7981

Unfortunately I’m Australian and when I search anything with ‘Reddit’ after it I end up getting American content… 🤷‍♀️ Seriously, I wasn’t kidding about the terrible searching skills…


xendeavortv

what's the difference between American and Australian content lol?


Scoro99

The Australian content has a cooler accent


xendeavortv

yeah but we have reddit and dynavaps haha


Kitten7981

With Dynavap? Mostly stockists and legal information…. With Reddit? Depends on what you’re searching… for me, anything cannabis related I doesn’t apply to us… unless you’re in an Aussie group…


xendeavortv

use a VPN, to put yourself in the us, I think tunnel bear is free


cnnrduncan

How does that help at all? Using a VPN doesn't magically make American drug laws apply overseas, nor does it move American suppliers closer to Australia.


eaknet

It actually does move American web content closer to you. If you’re on a VPN and search from a US IP, it should get you search results at least.


Kitten7981

It’d get me AUSTRALIAN results if I searched via VPN putting me in the USA…? Searching Australian content from Australia gives me US results


eaknet

What exactly are you looking for? Then maybe we can help you understand.


d0ne_lurking

Put "site:reddit.com" before your Google search terms, much better that way


Kitten7981

Ooh! Thank you! Will try that next time!


d0ne_lurking

You're welcome. Many sites can be searched more easily by Google than by their own search function, I use this a lot


mr_jurgen

I dunno. I'm in Aus, I bought a DV. I looked in YouTube for tips. It seems with in 3 days I was able to use the thing better than half the people in here. Sorry, but I dont see what being in Australia has to do, with learning how to use something.


overturf600

I’m not sure the last line was in inadvertent shot at your home country or not. Lol.


Kitten7981

I didn’t say I couldn’t use it, I own 12 and have been using them for a long time…. Maybe 3 years now..? I was saying that new people *to Reddit* have trouble searching it - I’m new to Reddit… The comment about being Australian was a direct reply to the comment above it, telling me to ‘just search my question in Google and put Reddit after it’ To that, I replied ‘I’m Australian and if I *search my question via Google with “Reddit” after it* it yields American results… I never mentioned searching how to use a Dynavap… I was talking about searching in general…


mr_jurgen

Yeah, ok, I misunderstood you on that one... But what about YouTube? I watched about 10-20 videos on how to use them before I made a purchase. When it turned up, it took me maybe 2 -3 goes before i had it fully sussed. And not just DV, pretty.mich any new skill I've learned in the last 10 years, I've learnt from youtibe. How to develop film How to cast resin How to create a paint effect... the list goes on... and on. I may be going off a bit more than i should (due to the same type of thing happening in the guitar forums, they are like this, but 10x worse) but honestly, it's just so easy to learn shit these days.


Kitten7981

I’m more of a practical learner… I don’t learn well by watching, I learn by doing…


mr_jurgen

Fair enough.


wilma5791

I’m not knocking new people I was new once.But what about the instructions? Did they help you or did you have to YT it or did you get it naturally. Were the instructions good enough for you to just get stuck in?? Do you think if the instructions were better new people’s experience would improve!


eaknet

Instructions are straightforward, but YouTube is better. I watched all the videos I needed while waiting for my order, received my VapCap, and immediately got the hang of it. At the same time I don’t mind people asking questions. I like answering and meeting new people.


ELEMENTALITYNES

Not really, the instructions are pretty straightforward and the videos they have on their site and YouTube are very helpful. I think there’s a tiny bit of a learning curve, particularly with using a torch, and figuring out where that sweet spot is for location on the cap, single vs. triple torch, flame distance from the cap, etc. For example, the issue with not getting it to click, which is very common. On the website it says never heat the cap more than 6 seconds or else you can permanently damage the cap. I think this can make people nervous to heat up past 6 seconds or else they’ll break their new product. But if you’re using a single torch for example, it can take 15-20 seconds of heating, maybe longer depending where on the cap and how far away from the cap the flame is. These people who are scared to push it past 6 seconds then try the shitty search function on Reddit and get no results, so sometimes they find it easier to just post a question about their exact situation to get a specific answer. I think the actual instructions are pretty clear, it’s just that there’s a lot more discrepancies (and margin for error compared to a simpler electronic vaporizer) between different individuals and their specific issues.


GreggoireLeOeuf

>On the website it says **never heat the cap more than 6 seconds** or else you can permanently damage the cap. > > > >But if you’re using a single torch for example, **it can take 15-20 seconds** of heating, maybe longer > > > > **I think the actual instructions are pretty clear,** are they now?


ELEMENTALITYNES

No need to be a douche. They’re referring to a triple torch, not other forms of heat, but this isn’t explicitly stated, which is the only issue with the instructions in this example. If you tried to heat the cap with a soft flame and stopped at 6 seconds, you would never get a click.


wilma5791

I should say I love my vap cap had it for a while now. I agree that the instructions are straight forward.


mekkab

Mobile Reddit is worst of all; no “sidebar”


bigknickers16

Totally agree. Bought my first Dyna in feb and by the second bowl I was getting reasonable vapour and tuned from there. All from watching YouTube. People just want to be told without finding the answer themselves. Even when finding the answer means less typing into google than it does into Reddit.


Disastrous_Dot5354

I believe they would provide instructions but dynavap has made so many videos that are available they serve as instructions that are better than paper. You really have to do your own research like other posters have said, and there are a TON of resources out there. I spend multiple months learning all about the M before I went out and bought it. And I knew it would take me at least a week to get the operation down. No need for directions when Dynavap has “the snap” video series.


wilma5791

Agreed


AynRandMcNally

I'm just surprised so many people are okay with spending money on a product that needs research before its first use AFTER researching for the purchase. Most consumer products come with instructions if anything is complicated. It's good business, not lazy consumers. People work hard for their money and shouldn't be expected to put in extra legwork. This is why business shit all over consumers. We let them, then turn on each other. What happened to demanding better/more from the products and businesses we support?


wilma5791

If I can ask you this question please. What would you change about the instructions to make it a plug and play product so to say?


AynRandMcNally

Just including instructions with the product would help. Just received my second M today and it came with nothing. If I hadn't already owned one I wouldn't know to clean it first or the many techniques of heating it. The website is fine. I just think we should get at least a piece of paper with the damn thing explaining what to do and when. We forget that Reddit is usually for the hardcore. There are casual consumers out there who just wanna buy a thing and it works. Those are the people who keep businesses alive. Not us. Instead, businesses cater to the vocal minority as if the rest of the world with disposable income don't matter.


SubGothius

> Just including instructions with the product would help. Just received my second M today and it came with nothing. Weird, they usually come with an illustrated card showing how to use it, must have been an oversight when they packed your shipment.


pirate-private

It's a design that doesn't sufficiently take user error into account to be fool proof. Wait for the second click when it was simultaneous? Busted. Forget about the cool down click? Busted. Sure, you can combust in other vapes, but rarely do devices combine such a hot source (torch/ih) with an oven design that has no effective "brake" when it comes to heating. In other words: the dyna is built to get pretty hot and store a lot of thermal energy. Which is great as a hard hitter, through glass, with proper technique. If you want a fool proof/gourmet/medical vape, I wouldn't consider it _at all_.


BodhidharmaBLN

A lot of people don't read instructions. Can't blame them, they are redundant more often than not. People think it's a foolproof device, because it looks like smoking, which is also a foolproof concept. People see corellation where there is none, but that's a system failing them that actually works out pretty well most of the time. In my eyes this board is a knowledge source. Sure, people could 'apply' themselves more, 'do their homework' etc. pp. but threads like these are easily ignored and easily answered. You don't *have* to answer them. Like people who react to emails from Amazon relating questions people have about a certain product reacting pissy, as if it's their job to do whatever nonsense Amazon orders them to and you can be ostensively irked about some idiot asking a stupid question. Just... don't engage. I know the internet of 2021 can be a pest if you approach it like it's a workplace that gives you commands, but... who really does that? Everyone was a newb at everything at some point. Discouraging people from asking for help and instead to 'git gud' is something communities do when they flush themselves down the toilet of polite society. Imho.


6vaginal6explo6

They are not the easiest to use. I was thinking about this earlier, I purchased the 2021 M and got the 2020 for free, but I decided to learn on the 2020 and now that I am comfortable with it I struggle with the 2021 and basically hate using it. I guess I need to spend more time with it but it needs a good cleaning after combusting the last few times I tried to get the hang of it. In all honesty, I probably wouldn't have got far with the 2021.


rutheman4me2

Ya got my dynavape with no real “ effective “ instructions included. As of today I still have had no luck in getting vapor. This is my second one and third torch they sent me and I feel at first it was user error but I have done it the way dynavap says to do , u tube videos etc and I get it to click but no vapor. The first one combusted due to the triple flame torch they gave me with my package ! Ya so thinking this is a piece of shit!


Alex_DeLargest

Never mind that thousands of people on this sub alone love it and regularly use it. If a brain genius like you can’t figure it out, it must be a piece of shit! Problem exists between DynaVap and chair.


rutheman4me2

That’s a bit aggressive , No ? WTF dude !


Alex_DeLargest

Pardon, my tone was meant to be a bit more cheeky than my words may have indicated. It’s just not that hard to use. You’ve been through multiple units, so it’s not not like you’ve got a bad one or something. Maybe ask for help here?


rutheman4me2

Thx have asked for help and reviewed the referenced u tube videos from folks on this sub as well as the ones dynavap sent me when I reached out to them. Yep looks way easy to use yet I can’t ! I burnt up the first one doing it the way in the videos and using the triple flame they sent me. Now the one I have won’t give vapor and I don’t want to burn that one up as well. 😳. Think I will just send it back unless it’s possible I got two lemons in a row.


mickpegz

U didn't get 2 lemons😂....sorry to break it to u but its user error friend...... Just adjust the screen to smallest size bowl so u dont waste weed when learning..... Use the straw method to pack it so its nice n loose,(suck material through dynavap....) Try using the single flame honest lighter if not use the cyclone triple flame but only use 1 of the flames so use the corner of the flame.... Hold dynavap at a 45° angle so flame can angle off dynavap vapcap and spin in your fingers while using lighter, light up and down the vapcap and as slow and consistently as possible for a more even heat cycle and a better result... Remember to wait for the second click... Practice makes perfect.... Pro tip.... Use a titanium tip for a lighter but a ss for a heater...... But imo just get a heater u cant really mess it up with a heater...


rutheman4me2

Ya it seems to be so but I am doing all as suggested but I can’t get vapor out of this one. Just so damned frustrating that I now have to spend $$$ for a IH when I shouldn’t have too. Hopefully I can get my money back lol 😳


Alex_DeLargest

I’m really trying to think what you must be fucking up. Maybe post a cell phone video of your technique? Doesn’t need to show your face or anything, just show us what you’re doing with your hands.


rutheman4me2

Ya I did that for the folks at dynavap and they sent me a video and told me to hold torch at angle , closer to the tip etc And I did that and combusted the first one ! I will do another and post it here maybe this weekend. Thx


hangervent

You literally called it a piece of shit, that is not a bit aggressive?